At Option Hygiene we strive to ensure that our after sales service is the very best.
You can best contact us by e-mail at: sales@Optionhygiene.com
Alternatively, you can call us on: 01282 616618
Or fax us on: 01282 611249
You may find the quickest solution to your query or problem can be found by checking our list of
frequently asked questions:
Our Website is open 24 hours a day, 7 days a week! Office hours are 9:00am to 5:00pm Monday to Friday.
Please contact us either by email or telephone and we will send you a credit application form.
Depending on area, we look to deliver within 2 to 3 days.
Please contact our Sales Office who will be pleased to make arrangements.
Our standard times of delivery are between 8.30am to 5.00pm Monday to Friday. Please advise us of any special requirements of delivery when placing your order. Failed deliveries where no one is available to receive goods are subject to a further £10.00 delivery charge.
TNT or by our own transport.
Carriage paid terms are:-
We hold large stocks of the products shown on our Website and can normally deliver from stock. For items indicated "to order only" please contact our Sales Office to confirm availability.
Please contact our Sales Office, who will be pleased to discuss your requirements.
Please contact our Sales Office, who will be pleased to discuss your requirements.
Please contact our Sales Office who will be pleased to make arrangements to exchange them.
Please contact our Sales Office who will be pleased to make arrangements to exchange them.
Please contact our Sales Office within 24 hrs, Notification outside this timescale cannot be credited.
Please contact our Sales Office who will be pleased to make arrangements to exchange them, or will be able to explain the reason for the change.
If goods are unused and in their original packaging we will gladly credit them. Our collection charge is £15.00 or 15% of the value of goods. (whichever is greatest) unfortunately we are unable to do this with special order items, unless they are faulty.
Please contact our Sales Office to make arrangements for repair/replacement.